Privacy Policy

Bidthis, LLC (“BidThis,” “we,” “us,” or “our”) helps owner-led businesses design, build, and manage AI-enabled workflows, operating systems, and automation infrastructure.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

We may collect information in the following ways:

Information you provide

When you contact us, book a call, use a demo, submit a workflow, or work with us as a client, we may collect:

• Name, email address, phone number, company name, and role
• Calendar booking details submitted through Calendly
• Workflow descriptions, business process notes, and operational context
• Documents, screenshots, transcripts, recordings, or examples you choose to share
• Project, vendor, customer, job, or workflow data provided during discovery, prototype, or implementation work
• Billing and engagement information

Information collected automatically

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Referral source
• Basic usage and analytics data
• Cookies or similar tracking technologies, where applicable

Information from third-party tools

We may receive information from tools we use to operate our business and deliver services, including scheduling, email, cloud hosting, analytics, AI model providers, and client-approved business systems.

2. How we use information

We use information to:

• Respond to inquiries
• Schedule and manage calls
• Run demos, assessments, prototypes, and client engagements
• Understand your workflows and business processes
• Design, build, test, and improve workflow automation and AI systems
• Provide client support and ongoing managed services
• Maintain records of project decisions, approvals, and deliverables
• Improve our website, prompts, processes, and service quality
• Protect against misuse, fraud, security issues, or unauthorized access
• Comply with legal, tax, accounting, or contractual obligations

3. AI and model providers

We may use third-party AI/model providers to process workflow descriptions, documents, transcripts, or other information you provide as part of our demos, prototypes, or client work.

We do not sell your data. We do not use client data to train public AI models.

For production client systems, we typically design workflows so model usage, retention, permissions, and data boundaries are handled through the client-approved architecture and vendor accounts whenever appropriate.

We may use providers such as Anthropic, OpenAI, Google, or other model/infrastructure providers depending on the engagement. Provider terms and retention practices may vary.

4. Calendly and scheduling

When you book a call, scheduling information may be processed by Calendly. This may include your name, email address, selected time, meeting details, and related calendar metadata.

Calendly's handling of your information is governed by Calendly's own privacy practices.

5. Client data and production engagements

Client engagements may involve access to business systems, files, workflows, transcripts, documents, or operational data.

For client work, we use this information only to deliver the agreed services, including discovery, workflow design, implementation, support, documentation, and system improvement.

We do not pool client data across engagements. We do not use one client's confidential data to train or improve another client's system.

6. What we do not do

• We do not sell your personal information.
• We do not train public AI models on your client data.
• We do not pool confidential client data across engagements.
• We do not use client documents for unrelated marketing or product development without permission.
• We do not make legal, financial, or insurance determinations on your behalf unless expressly agreed in writing and subject to professional review.

7. Data retention

We retain information for as long as needed to operate our business, provide services, maintain records, resolve disputes, comply with legal obligations, and support client engagements.

You may request deletion of personal information by emailing privacy@bidthis.ai. We may retain certain records where required for legal, security, accounting, contractual, or legitimate business purposes.

8. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, or disclosure.

No system is perfectly secure. If you share sensitive information with us, we recommend using approved secure channels and limiting access to what is necessary for the engagement.

9. Your privacy rights

Depending on where you live, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of personal information
• Opt out of certain non-transactional communications
• Limit or object to certain processing
• Request information about how your data is used

Texas residents may have rights under the Texas Data Privacy and Security Act. California residents may have rights under the CCPA/CPRA where applicable.

To make a request, email privacy@bidthis.ai.

10. Cookies and analytics

We may use cookies, analytics tools, or similar technologies to understand website usage and improve our services.

You can control cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

11. Third-party links and tools

Our website and services may link to or integrate with third-party tools, including scheduling, cloud hosting, analytics, AI providers, and client business systems.

We are not responsible for the privacy practices of third-party websites or services. Their policies govern their handling of your information.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact

Privacy questions or requests can be sent to:

Bidthis, LLC
Email: support@bidthis.ai
Website: bidthis.ai